01

Restore purchases

In Settings, use Restore Purchases with the same Apple ID to restore eligible Pro access. To restore tasks, cups, and café progress, use a manual iCloud backup instead. Restoring app data does not grant Pro.

02

Manage or cancel a subscription

On iPhone or iPad, open Settings › your name › Subscriptions › Kissa. There you can view your plan, change it, or cancel renewal.

03

Redeem a code

In Kissa, use Redeem App Store Code. You can also open the App Store, tap your profile, and choose Redeem Gift Card or Code.

04

Enable notifications

Open iOS Settings › Notifications › Kissa and enable Allow Notifications. Kissa only uses local notifications for sessions, transitions, and reminders you configure.

05

Data and changing devices

There is no automatic progress sync. In Settings, you can enable optional manual iCloud backups; access is off by default. Restoring replaces progress instead of adding cup balances. Restore Purchases is separate, and Game Center can sync achievements.

06

Report a problem

Include your iPhone or iPad model, iOS version, Kissa version, and the steps that reproduce the problem. Do not send sensitive information or Apple credentials.

07

Which devices can I use Kissa on?

iPhone, iPad, and compatible Macs with Apple silicon (M1 or later); Intel Macs are not supported. On iPhone Duo, layouts adapt to the outer and inner displays in portrait and landscape. Check the App Store for full system requirements.

08

Can I focus with friends?

Yes. Kissa with friends lets two or three people start a shared Pomodoro session through Apple Game Center. It requires iOS or iPadOS 26 or later and an up-to-date app on each participating device. Your tasks and history stay private on your device.

09

Who’s new in the café?

Lady Knitting joins for free. Unlock Tablet Girl for 300 cups, or baristas Bear Cold Brew and Obachan Nel Drip for 200 cups each. None requires Pro. Seven familiar customers also have refreshed artwork and animations.

10

Can I connect Kissa to Apple’s apps?

In Settings, separately enable manual iCloud backups or save new completed Focus and explicitly finished Count Up sessions as Mindful Minutes in Apple Health. Both are off by default; Kissa does not read Health data. The Pro planner can export to Apple Calendar as independent event copies, without automatic synchronization.

11

Where do I find language and help options?

Open Settings for app language options, FAQs, support, feature requests, the public roadmap, and an App Store review link. Settings and its screens have also been refreshed.